YOUR INFORMATION. YOUR CHOICES.

Privacy policy.

Last updated October 14, 2026

This policy covers the Loarre marketing website at getloarre.com and its product-question assistant and inquiry form. Loarre, Inc. operates this website. Customer workspace services have additional terms and company-specific data responsibilities.

Information you provide

The contact form collects your name, company, email address, optional phone number, message, and optional communication choices. We retain the consent wording/version, submission time, current choices, and any withdrawal so we can respect and document your preferences. Providing a phone number alone does not authorize texts.

How we use it

We use your inquiry to answer questions and discuss Loarre. Optional product-update emails are sent only if you select the email checkbox. Optional inquiry/onboarding/account-setup texts require the separate SMS checkbox. These consents are not a condition of purchase and are separate from requesting an email response to your inquiry. We do not sell personal information or share mobile numbers, SMS opt-in data, or consent with third parties for their marketing.

The product-question AI assistant

Before using the assistant, you choose whether to send conversation text to OpenAI. We send the recent conversation and Loarre product information to generate answers, requesting API responses not be stored. That request is not a promise of zero provider retention; OpenAI may process and retain data under its applicable service and safety policies. Loarre does not persist these public assistant conversations in its application database. Conversation text remains in the page’s memory until it is closed or reloaded. Do not enter passwords, financial records, customer details, account PINs, or other sensitive information. The assistant may make mistakes; confirm specific compatibility and availability with us.

Service providers and security

Our AWS hosting processes requests and stores encrypted inquiry records. Providers needed to deliver an authorized communication may process its recipient details and content. We limit such use to providing the service, not their independent marketing. Website traffic uses HTTPS. Inquiry contact details are encrypted in the application database and restricted to authorized platform administration. These measures reduce risk but cannot guarantee absolute security.

Cookies and technical information

This marketing site does not use advertising trackers or analytics cookies. Hosting and network services may process request metadata, IP addresses, timestamps, and errors for delivery, abuse prevention, and operations. Temporary in-memory rate limits protect the public forms. Signing in to the separate Loarre application uses its authentication cookies.

Retention

Website inquiry records expire after 12 months; expired records are removed during subsequent inquiry processing or administrative maintenance. Encrypted operational backups may retain deleted data for the backup retention period, currently up to 30 days. An established customer relationship may create separate records under the applicable service terms. We retain only information needed for legitimate operational or legal obligations.

Your choices and withdrawal

Both opt-in checkboxes start unchecked. Use the private preferences link shown after submission to withdraw optional email and SMS consent, or email hello@getloarre.com. Once messaging is activated, reply STOP to stop text messages or HELP for support; message frequency varies and message/data rates may apply. Email marketing will include an unsubscribe option. Withdrawal does not prevent a necessary response to an inquiry you initiate or a legally required service notice.

Your information requests

Contact us to request access, correction, or deletion of website inquiry information. We may verify your identity before acting and may retain records when legally required. This site is for business users and is not directed to children under 13.

Contact

Loarre, Inc.
hello@getloarre.com

We will publish updates here when our practices change.